Cancelled my subscription but the Apple Music is still on

I Cancelled my Apple Music subscription but the Apple Music is still on, hence I am unable to change my region/country

iPhone 12 Pro, iOS 14

Posted on Aug 27, 2021 10:47 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2021 11:49 AM

Hello mmemaobong,


Thanks for using the Apple Support Communities. We understand that you're unable to change your country due to your Apple Music subscription, which has already been cancelled. If you go to Settings > Your Name > Subscriptions, you'll want to look at the expiration date for Apple Music. Since you're entitled to have access to the subscription for the remainder of the period you last paid for, you won't be able to adjust your region until the expiration date shown there. This is outlined in article, Change your Apple ID country or region, under section: What to do before you change your country or region, bullet point #2.


If you have additional questions regarding this, you may want to connect with Apple Support for additional guidance. You can reach them directly at Get Support.


Best regards.

1 reply
Question marked as Top-ranking reply

Aug 28, 2021 11:49 AM in response to mmemaobong

Hello mmemaobong,


Thanks for using the Apple Support Communities. We understand that you're unable to change your country due to your Apple Music subscription, which has already been cancelled. If you go to Settings > Your Name > Subscriptions, you'll want to look at the expiration date for Apple Music. Since you're entitled to have access to the subscription for the remainder of the period you last paid for, you won't be able to adjust your region until the expiration date shown there. This is outlined in article, Change your Apple ID country or region, under section: What to do before you change your country or region, bullet point #2.


If you have additional questions regarding this, you may want to connect with Apple Support for additional guidance. You can reach them directly at Get Support.


Best regards.

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Cancelled my subscription but the Apple Music is still on

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