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Spam texts bypass "do not disturb"

At night I use the "do not disturb" feature so not to be awakened during the night. It has always worked perfectly for me for years. Last night I was awakened with a message tone at 3:45 AM. Since it woke me, I checked. It was a spam (actually porn) message. I deleted it immediately, as I always do during the day. Any idea how this one slipped through? Iphone XS - 14.7.1 Thanks in advance.

iPhone XS, iOS 14

Posted on Aug 27, 2021 11:35 AM

Reply
2 replies

Aug 28, 2021 12:31 PM in response to BBeach_2020

Hi BBeach_2020, We appreciate you reaching out to us. We understand that you heard a sound notification alert for a text message even if the Do Not Disturb feature is enabled.


While it is not possible for us to answer why you received a sound notification alert for a text message even if the Do Not Disturb feature is enabled, we recommend that you disable the feature, and then set it up again.

Use Do Not Disturb on your iPhone, iPad, and iPod touch


If the issue persists even after setting up the Do Not Disturb feature again, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support



Take care!

Spam texts bypass "do not disturb"

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