error 4013
what can I do if my phone shows a "support.apple.com/restore" screen, but when I try to connect it to my Mac or any other Mac it doesn't restart (neither with the volume up, volume down, side method) and my Mac just shows me "update" or "restore" and if I click either it just stops the download of the software and says "error 4013"? Please help thank you very much.
iPhone 11, iOS 14