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Car play not showing in settings

My wife’s iPhone SE does not have CarPlay in Settings and it cannot connect with her car. However, if you go to Settings/Screentime/ content privacy restrictions/ allowed apps CarPlay is showing there and it is on. It is all updated to the latest iOS and I cannot explain why this is happening. Any help would be appreciated!

iPhone SE

Posted on Aug 28, 2021 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2021 1:22 AM

The second basic troubleshooting step:

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS. To do this, create a full backup of your iPhone (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Before executing step #3, please check your wife's iPhone and see if in Settings>General the Carplay option appears. Should be this case, proceed with step 3. If, after step 3, Carplay disappears, you need to check again ALL settings in that iPhone.


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

Similar questions

4 replies
Question marked as Top-ranking reply

Aug 29, 2021 1:22 AM in response to athanasios115

The second basic troubleshooting step:

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS. To do this, create a full backup of your iPhone (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Before executing step #3, please check your wife's iPhone and see if in Settings>General the Carplay option appears. Should be this case, proceed with step 3. If, after step 3, Carplay disappears, you need to check again ALL settings in that iPhone.


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

Car play not showing in settings

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