You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage Not Showing Contact

My problem is on the notifications part of the iPhones it shows messages. You have the option to have it show never, always or only unlocked with a preview. For me i have it unlocked so no one can read my messages. But on the lock-screen it doesn’t even show the contact on the message icon. How do you fix this? Cause this is really annoying to have this issue.

Posted on Aug 28, 2021 2:11 PM

Reply
3 replies

Aug 29, 2021 11:19 AM in response to AngelAlbus22

Hi AngelAlbus22,


Welcome to Apple Support Communities. We understand that you're having an issue with your notifications. We'd like to help.


From what you've shared, it looks like your Settings should allow for the name of the sender to be visible. It looks like you're looking in the Notification Center and that's where you're not seeing the names. Is that stack of messages from one person or more than one person? If it's more that one person, do other names appear below that first notification? Does the name appear when the notification and banner first appear on your device?


Have you closed the Messages app and restarted your iPhone? Sometimes that can help. Give that a try.


Close an app on your iPhone or iPod touch

Restart your iPhone


Hope that helps.

Take care!

iMessage Not Showing Contact

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.