Can I get a new charging cable?
I have a new charger and it doesn’t charge my phone. It’s an Apple charger. It worked at first and now it doesn’t charge. Can Apple provide a new one? Can they swap the old one?
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Hello ~ Apple accessories (including the Lightning to USB cable included with iPhone) are covered under Apple's One Year Limited Warranty against defects in materials and workmanship, but not against accidental damage or damage caused by misuse or using the cable outside Apple's guidelines.There can’t be any visible damage. Take charger and proof of purchase and see info below to make an appointment to have it checked out. Will your iPhone charge with another charger?
Genius Bar Reservation and Apple Support Options
~Katana-San~
