My tickets show up in ticketmaster on safari but don’t give the option to download to wallet even though the event recommends it. Does anyone have advice?

My tickets show up in ticketmaster on safari but don’t give the option to download to wallet even though the event recommends it. Does anyone have advice?

Posted on Aug 28, 2021 3:47 PM

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1 reply

Aug 29, 2021 11:27 AM in response to APresc

Salutations APresc,


We understand you’re attempting to add tickets to the Wallet app on your device. 


Here’s an article with information on how to add passes to Wallet How to use Wallet on your iPhone, iPod touch, and Apple Watch Please note this has many options, though the issuer of the pass/tickets may not support all these methods. 


With some services you’ll need to download the issuer’s app in order to add tickets to your Wallet app. Here’s a link directly from Ticketmaster with more information - How to add tickets to a digital wallet


Thank you.

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My tickets show up in ticketmaster on safari but don’t give the option to download to wallet even though the event recommends it. Does anyone have advice?

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