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When using carplay for navigation or spotify, my iPhone XR gets very, very hot!

When using carplay for navigation or spotify, my iPhone XR gets very, very hot! Does anyone else have this problem?


iPhone XR, iOS 12

Posted on Aug 28, 2021 5:36 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2021 1:36 PM

Hey there, and welcome to Apple Support Communities, thepetalpusher!

From our understanding, your device is getting very hot when using CarPlay. We can certainly understand your concern and are here to help.

Just to clarify, does the system temperature reach a level to where it can burn you? Also, what is the temperature of the car cabin when this happens? We ask this because the device will need to operate at a certain ambient temperature. Check out this link for more details: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

Finally, are you running any applications in the background like videos/movies or games?


We thank you for your answers, they will help guide us to the next troubleshooting step.

Kindest regards!

3 replies
Question marked as Top-ranking reply

Aug 29, 2021 1:36 PM in response to thepetalpusher

Hey there, and welcome to Apple Support Communities, thepetalpusher!

From our understanding, your device is getting very hot when using CarPlay. We can certainly understand your concern and are here to help.

Just to clarify, does the system temperature reach a level to where it can burn you? Also, what is the temperature of the car cabin when this happens? We ask this because the device will need to operate at a certain ambient temperature. Check out this link for more details: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

Finally, are you running any applications in the background like videos/movies or games?


We thank you for your answers, they will help guide us to the next troubleshooting step.

Kindest regards!

When using carplay for navigation or spotify, my iPhone XR gets very, very hot!

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