iPhone rings but screen is blank
My iPhone rings but the screen is blank from an incoming call
I go to answer but the phone stopped ringing
Also it doesn’t show who called on the history
why does this happen and how to fix this?
User profile for user:
claire504
User level:
Community Specialist
Hi Jenvuon,
It appears that when your iPhone has an incoming call, the screen is blank to where you're unable to pick up. Does this happen with every incoming call you receive?
If you haven't already, you can see if restarting your iPhone may help: Restart your iPhone It can seem like a simple step, but it can sometimes help resolve issues.
Another step you can take is to make sure your iPhone is backed up and fully updated. The articles below can help with that:
Take care!