Can't connect to internet on iPhone 11 (WiFi turned off)

Having connection issues with my iPhone 11 with iOS 14.7.1 latest update. When I turn off Wi Fi and try to get into bank app via Face ID I get "No internet connection message". With Qantas Money I get "Something went wrong a server with the specified hostname could not be found".

When I turn Wi Fi on at home they both work fine. Seems to be an issue since the last update ... not sure.

Any body else have similar issues?

iPhone 11

Posted on Aug 29, 2021 3:38 AM

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Aug 29, 2021 3:54 AM in response to IT1856

If you get a "No Internet" message or popup then


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support

Aug 31, 2021 4:57 AM in response to SravanKrA

There is an issue with the latest iOS 14.7.1 which Apple are aware of and a fix is being prepared but I don't know how long this will take. I don't have any issues connecting at home via Wi Fi so no need to contact ISP.


Apple needs to fix this otherwise I will need to go to previous iOS which worked fine. Do you have some instructions on how to do this please? Thanks

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Can't connect to internet on iPhone 11 (WiFi turned off)

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