Missed Call Alert while eSim and Physical sim in place
Myself activated eSim with physical sim on iPhone 11 last week,but I am not getting missed call alerts on one sim when other is having active call …..
iPhone 11, iOS 14
User profile for user:
karina184
User level:
Community Specialist
Hello Dileep51,
It sounds like you are not getting a missed call alert from your other line. We understand how important this is to you and we are here to help.
If you ignore the call and you have voicemail set up with your carrier, you’ll get a missed-call notification and the call will go to voicemail. More information can be found here: Using Dual SIM with an eSIM
Specifically the section titled "Make and receive calls."
Also mentioned in the article:
If you're on a call and your other line shows No Service, either your carrier doesn't support Wi-Fi calling or you don't have Wi-Fi calling turned on.1 It could also mean Allow Cellular Data Switching is not turned on. When you're on a call, an incoming call on your other phone number will go to voicemail if you set up voicemail with your carrier.2 However, you won't get a missed-call notification from your secondary number.
Let us know if you met all of these conditions and the issue persists.
Cheers!