IPhone 6

A friend gave me iPhone 6, I have factory reset and it won't let past the apple ID and password for my account or my friends original ID and password. She said it has been removed from her Apple account. What do I do???

Posted on Aug 29, 2021 8:34 PM

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Aug 31, 2021 8:54 AM in response to micaela171

The only way to remove the ID is to use a way that requires entering that ID, whether it be through iCloud.com, on the device itself, or perhaps some other way. The only ones who can do this without that information are Apple and they will only do it with very strict ownership demonstration that your friend would have to provide to meet their requirements.


Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


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IPhone 6

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