Lost phone apple pay

Hi team,


I lost my phone, but found it.

Since then, I still can't use apple pay though.

How can I use the apple pay again?

iPhone 8, iOS 14

Posted on Aug 29, 2021 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 2:57 PM

Hello onlyhanul87,



We see you're having issues with using Apple Pay after retrieving your iPhone. We'd be happy to help work on that.


Did you utilize one of the features of Find My while it was lost, such as Lost Mode?


Also are you having issues using all credit/debit cards in Apple Pay, including Apple Cash (if applicable)? Try heading to Settings > Wallet & Apple Pay, select one of the affected payment methods, and select Remove This card. Then, proceed to add it back, and try using it again.


Also, are you trying to use Apple Pay in-store, on a website, etc.?


Be sure to also ensure the device's iOS version is updated: Update your iPhone, iPad, or iPod touch

Try also restarting the iPhone, if you haven't since noticing the issue happening: Restart your iPhone


You may find the Apple Pay support hub here as well for assistance: Apple Pay - Official Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Aug 30, 2021 2:57 PM in response to onlyhanul87

Hello onlyhanul87,



We see you're having issues with using Apple Pay after retrieving your iPhone. We'd be happy to help work on that.


Did you utilize one of the features of Find My while it was lost, such as Lost Mode?


Also are you having issues using all credit/debit cards in Apple Pay, including Apple Cash (if applicable)? Try heading to Settings > Wallet & Apple Pay, select one of the affected payment methods, and select Remove This card. Then, proceed to add it back, and try using it again.


Also, are you trying to use Apple Pay in-store, on a website, etc.?


Be sure to also ensure the device's iOS version is updated: Update your iPhone, iPad, or iPod touch

Try also restarting the iPhone, if you haven't since noticing the issue happening: Restart your iPhone


You may find the Apple Pay support hub here as well for assistance: Apple Pay - Official Apple Support


Take care.

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Lost phone apple pay

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