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My notes app leeps crashing after making all notes offline on my mac

Hi

I have huge notes library of 3,500 items and over 180gb of files (photos, videos ebooks etc)

i have taken them off line to the on my mac area so i can sort them and make space but now when ever i open my notes it crashes after 10 seconds, i am assuming maybe because i altered user name or something i did.


Can anyone advise on how to go about fixing this issue?

Here is a glimpse into pages of a crash report


Process: Notes [1405]
Path: /System/Applications/Notes.app/Contents/MacOS/Notes
Identifier: com.apple.Notes
Version: 4.7 (1111.23)
Build Info: Notes-1111023000000000~59
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Notes [1405]
User ID: 502

Date/Time: 2021-08-30 10:40:24.228 +0200
OS Version: Mac OS X 10.15.7 (19H2)
Report Version: 12
Anonymous UUID: 49F619D2-AFBD-B5B3-82B7-FDF1D2077224


Time Awake Since Boot: 1100 seconds

System Integrity Protection: enabled

Crashed Thread: 9 Dispatch queue: com.apple.root.background-qos

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [1405]

Application Specific Information:
dyld3 mode



MacBook, macOS 11.2

Posted on Aug 30, 2021 1:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 2:47 AM

Best advise at the moment is to run all the additional updates and security update to get to the Catalina 10.15.5 version (19H1323) released July 22, 2021.


Once that is done - revisit the Notes Application issue

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5 replies

Aug 30, 2021 4:14 AM in response to PRP_53

hi and thanks for your reply

What do you suggest i do to get up and running again?

Besides crashing and seen tons of issues in the console such as corrupted database the notes vanish.

I can recopy over the folder (group.com.apple.notes) from the back up (and see then notes again) but the crashing and vanishing persists.

Aug 30, 2021 2:41 PM in response to PRP_53

P. Phillips wrote:

Does the same thing happen when booting in to Safe Mode, Shift immediately are restart. It will do a Repair Disk, clear system cache files and only load Apple Software, extensions and fonts. Boots slowly - normal.

Then run in this mode for 5 - 7 minutes and Test the Notes Application.



Yeah i did this just now and its the same , starts for 2-4 secs then crashes,

And when i try re opening the Notes app a second time it now shows zero note contents, nothing!


The only way to get all the note contents again (although it keeps crashing) is by restoring the Group Containers files from a back up... but it stil crashes after 2-4 secs

My notes app leeps crashing after making all notes offline on my mac

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