Your purchase could not be completed

Why is it writing this...

iPhone XR, iOS 14

Posted on Aug 30, 2021 3:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 7:26 AM

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

1 reply
Question marked as Top-ranking reply

Aug 30, 2021 7:26 AM in response to nyree83

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Your purchase could not be completed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.