Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Your purchase could not be completed

Why is it writing this...

iPhone XR, iOS 14

Posted on Aug 30, 2021 3:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 7:26 AM

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

1 reply
Question marked as Top-ranking reply

Aug 30, 2021 7:26 AM in response to nyree83

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

Your purchase could not be completed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.