I'm not receiving my conformation code from instagram

I forgot my password to instagram and ive senta a code to my icloud email and its not showing up in my inbox. I've checked all of the folders and other accounts to see if it went to them but it did not. i logged on to a browser on a desktop computer and I still have not received an email form instagram. I dont know if its instagram or my email. on instagram it notifies me (on my mobile device and my desktop that it was sent to my email and i never received it.

iPhone 12 Pro Max, iOS 14

Posted on Aug 30, 2021 11:42 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2021 8:38 AM

Hi Hleft8!


It sounds like you're not receiving a confirmation code from Instagram to your iCloud email account, and we're happy to help. Are you receiving any email at all to your iCloud address? You can try the suggestions here for troubleshooting:


If iCloud Mail isn't working


If you determine that your email account is functioning as expected, you should contact Instagram for help:


How to contact an app developer


Cheers!

1 reply
Question marked as Top-ranking reply

Aug 31, 2021 8:38 AM in response to Hleft8

Hi Hleft8!


It sounds like you're not receiving a confirmation code from Instagram to your iCloud email account, and we're happy to help. Are you receiving any email at all to your iCloud address? You can try the suggestions here for troubleshooting:


If iCloud Mail isn't working


If you determine that your email account is functioning as expected, you should contact Instagram for help:


How to contact an app developer


Cheers!

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I'm not receiving my conformation code from instagram

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