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My iPhone is do dead and won’t charge. What can I do?

My iPhone is dead and won’t charge. What do I do? Suggestions? Thank you.

iPhone 7, iOS 14

Posted on Aug 31, 2021 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 9:08 AM

If you already tried (to no avail) all the suggestions provided in this support article:--> If your iPhone or iPod touch won't charge - Apple Support, it might be a battery or other hardware problem.

Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio


2 replies
Question marked as Top-ranking reply

Aug 31, 2021 9:08 AM in response to uncutron

If you already tried (to no avail) all the suggestions provided in this support article:--> If your iPhone or iPod touch won't charge - Apple Support, it might be a battery or other hardware problem.

Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio


Aug 31, 2021 9:06 AM in response to uncutron

Hi there!

Can you use a different power adaptor and cable?

  • If yes then charge the iPhone for 1-2 hours and after that try putting iPhone into recovery mode by Pressing and holding the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.
  • And if you enter recovery mode then restore it from iTunes on windows 10 or Finder on macOS.
  • This link should be helpful in your case:https://support.apple.com/en-us/HT201263


My iPhone is do dead and won’t charge. What can I do?

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