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Hello,


I have a problem to sign in another account that I have, I used my phone number and the code was verificated but it also asks for a code from the email in my icloud that I don't have access.

I would like to know how to fix this problem.


Thank you for your time,

with respect,

Altina Musa

Posted on Aug 31, 2021 10:22 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2021 11:40 AM

Go to the forgot apple id page on the web, input your credentials and they will send you a code to one of your trusted devices, you say you have access to your phone right? This will guide you step by step and help you recover and change your password.

https://appleid.apple.com/


also, read this in detail if the above wont work

https://support.apple.com/en-us/HT201487


good luck!


3 replies
Question marked as Top-ranking reply

Aug 31, 2021 11:40 AM in response to altinamusa

Go to the forgot apple id page on the web, input your credentials and they will send you a code to one of your trusted devices, you say you have access to your phone right? This will guide you step by step and help you recover and change your password.

https://appleid.apple.com/


also, read this in detail if the above wont work

https://support.apple.com/en-us/HT201487


good luck!


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