darico26 Author

Level 1

4 points

my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

iPhone XR, iOS 14

Posted on Aug 31, 2021 11:37 AM

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2 replies

Level 10

167,519 points

Aug 31, 2021 11:39 AM in response to darico26

Are you following the steps in this article -> If you forgot your iPhone passcode - Apple Support

If you are and it still doesn't work skip to the last step in the article and contact Apple.

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Aug 31, 2021 11:39 AM in response to darico26

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

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my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

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