Billing Problem
Lost old Debit Card. Got it replaced. However cannot change in my billing details. Continuously told by apple. that I have a billing problem, which I cannot do anything about. Please help.
MacBook Pro 13″, 11.0
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Lost old Debit Card. Got it replaced. However cannot change in my billing details. Continuously told by apple. that I have a billing problem, which I cannot do anything about. Please help.
MacBook Pro 13″, 11.0
Hi emeka59,
Welcome to the Apple Community.
Your Apple ID is the account you use to access Apple services,
such as the App Store, Apple Music, iCloud, iTunes, iMessage, FaceTime and more.
Apple support can guide you through the steps to update your credit card details.
See the article that opens from the link below.
Change, Add or Remove Apple ID Payment methods
https://support.apple.com/en-us/HT201266
Hope this works for you :-)
Hi emeka59,
Welcome to the Apple Community.
Your Apple ID is the account you use to access Apple services,
such as the App Store, Apple Music, iCloud, iTunes, iMessage, FaceTime and more.
Apple support can guide you through the steps to update your credit card details.
See the article that opens from the link below.
Change, Add or Remove Apple ID Payment methods
https://support.apple.com/en-us/HT201266
Hope this works for you :-)
Sorry that has not worked for you.
Wondering why not, or if there was an error message that suggests a solution solution.
We are all Apple users like yourself here, so have no access to your account to see what the difficulty may be,
If your Apple ID is locked or disabled: this article may help
(eg … after entering too many wrong log-in attempts)
https://support.apple.com/en-us/HT204106
or try:
Apple ID Support:
https://support.apple.com/apple-id
There is a "Get Support" link to Apple at top right on this discussion page,
or
Apple phone numbers around the world
Contact Apple for support and service:
https://support.apple.com/en-us/HT201232
All the best :-)
Did not resolve the problem.
Billing Problem