My account was desabled , what does that mean?

Hi nataliya118,

Welcome to the Apple Community.

Seems Apple does its best to keep everyone's accounts private and secure.

So it prevents entry, unless the correct Apple ID and password is entered.

Try this article from Apple Support:

If your Apple ID is locked or disabled

(eg after entering too many wrong log-in attempts)

https://support.apple.com/en-us/HT204106

There is a "Get Support" link top Apple at trop right on this discussion page.

OR

To contact Apple for support and service:

See a list of Apple phone numbers around the world:

https://support.apple.com/en-us/HT201232

Hope this helps you :)