Unknown Restriction on device

I cannot view random websites or install certain apps on a Non Restricted device. There are also no restrictions on my carrier. When attempting to load a page that is restricted I get this link before the page below. I have had this issue on two different IPhone X devices, been through Apple support as well as Verizon without resolution for almost 2 years now.

file:///System/Library/PrivateFrameworks/WebCore.framework/ContentFilterBlockedPage.html

iPhone X

Posted on Sep 1, 2021 7:41 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2021 7:05 AM

Hi there WarriorMomma,


We understand you're not able to access some websites in Safari on your iPhone, although you don't have any restrictions on the device. We're glad you've connected with us in Apple Support Communities, and we'd like to learn more to see how we can help.


To begin, if you go to Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions > Web Content, are there any websites listed in the ‘Never Allow’ section? Also, which option is selected in the 'Web Content' section on that screen? Have a look at the ‘Prevent web content’ section of this support article to learn more:


Use parental controls on your child's iPhone, iPad, and iPod touch


Next, are you using a supervised device issued from an employer or school? Learn more about that here: 


Get started with a supervised iPhone, iPad, or iPod touch


Send over these details, including which iOS version is listed in Settings > General > About, and we’ll take a closer look from there.


Cheers.

1 reply
Question marked as Top-ranking reply

Sep 2, 2021 7:05 AM in response to WarriorMomma

Hi there WarriorMomma,


We understand you're not able to access some websites in Safari on your iPhone, although you don't have any restrictions on the device. We're glad you've connected with us in Apple Support Communities, and we'd like to learn more to see how we can help.


To begin, if you go to Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions > Web Content, are there any websites listed in the ‘Never Allow’ section? Also, which option is selected in the 'Web Content' section on that screen? Have a look at the ‘Prevent web content’ section of this support article to learn more:


Use parental controls on your child's iPhone, iPad, and iPod touch


Next, are you using a supervised device issued from an employer or school? Learn more about that here: 


Get started with a supervised iPhone, iPad, or iPod touch


Send over these details, including which iOS version is listed in Settings > General > About, and we’ll take a closer look from there.


Cheers.

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Unknown Restriction on device

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