Unknown device connected to my Apple ID

Question

Level 1

8 points

Unknown device connected to my Apple ID

Greetings Apple team,

I have found out that I have 03 devices connected to my Apple Id; this are:

Iphone 12, Iphone 11 and one ipad mine wich I don´t recognize (the iPad mine 5), and the person who owns it is using my apple id on behalf of myself and there for:

I would like your support in order to identify whom owns that ipad,

Where is it connected,

Which networks is he using

How can I identify the person using it?

Note:

I tried to search using “find my iPhone” but it does not appear in the devices, seems it’s not connected to a network by the time I try to search.

waiting to hearing from you

Thank you

Posted on Sep 1, 2021 8:52 AM

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Answer 1

LotusPilot

Level 10

302,906 points

Sep 1, 2021 9:24 AM in response to Novelaj

If you believe your AppleID account has been compromised, or someone is able to access your account, you should immediately change your AppleID password.

Change your Apple ID password – Apple Support

What to do after you change your Apple ID or password - Apple Support

If you think your Apple ID has been compromised – Apple Support

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Answer 2

LotusPilot

Level 10

302,906 points

Sep 1, 2021 5:22 PM in response to Novelaj

Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support

The use of Find My iPad is entirely contingent upon this feature being enabled on the target device - and the device actually being signed-in to iCloud with your own AppleID. Otherwise, you have absolutely no hope of locating the device by technical means.

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Answer 3

Novelaj Author

Level 1

8 points

Sep 1, 2021 12:43 PM in response to LotusPilot

Thank you.

but Iam also interesting on locating the iPad, how can you help me?

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Unknown device connected to my Apple ID

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