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Unknown device connected to my Apple ID

Greetings Apple team,


I have found out that I have 03 devices connected to my Apple Id; this are:

Iphone 12, Iphone 11 and one ipad mine wich I don´t recognize (the iPad mine 5), and the person who owns it is using my apple id on behalf of myself and there for:

I would like your support in order to identify whom owns that ipad,

Where is it connected,

Which networks is he using

How can I identify the person using it?


Note:

I tried to search using “find my iPhone” but it does not appear in the devices, seems it’s not connected to a network by the time I try to search.


waiting to hearing from you





Thank you

Posted on Sep 1, 2021 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2021 5:22 PM

Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


The use of Find My iPad is entirely contingent upon this feature being enabled on the target device - and the device actually being signed-in to iCloud with your own AppleID. Otherwise, you have absolutely no hope of locating the device by technical means.

3 replies
Question marked as Top-ranking reply

Sep 1, 2021 5:22 PM in response to Novelaj

Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


The use of Find My iPad is entirely contingent upon this feature being enabled on the target device - and the device actually being signed-in to iCloud with your own AppleID. Otherwise, you have absolutely no hope of locating the device by technical means.

Sep 1, 2021 9:24 AM in response to Novelaj

If you believe your AppleID account has been compromised, or someone is able to access your account, you should immediately change your AppleID password.


Change your Apple ID password – Apple Support

What to do after you change your Apple ID or password - Apple Support

If you think your Apple ID has been compromised – Apple Support

Unknown device connected to my Apple ID

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