Apple ID message
i keep getting messages that third party had access to my photos and messenger
iPhone 11 Pro Max, iOS 14
i keep getting messages that third party had access to my photos and messenger
iPhone 11 Pro Max, iOS 14
My first thought:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.
If you think these are real messages from Apple:
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
Realize you can also get these messages when you have signed in on a new device or a device you have not used in a while (I got a bunch recently on an iPhone 5s I recharged).
My first thought:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.
If you think these are real messages from Apple:
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
Realize you can also get these messages when you have signed in on a new device or a device you have not used in a while (I got a bunch recently on an iPhone 5s I recharged).
Who are the messages from?
You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.
Link to contact Apple Support in the article.
Apple ID has been compromised. *
Device and Data Access when Personal Safety is At Risk -
Checklist: If you want to see if anyone else has access to your device or accounts *
Note the restrictions in the article.
What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.
Apple ID -Two-factor authentication *
Two Factor Authentification availability. *
2 Factor Authentication - How to generate a recovery key. *
Apple ID - Using app-specific passwords. *
How do I stop the messages that kept popping on my phone
Where are the messages popping up? Text message or some other type of popup?
Apple ID message