Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID message

i keep getting messages that third party had access to my photos and messenger

iPhone 11 Pro Max, iOS 14

Posted on Sep 1, 2021 9:40 AM

Reply
Question marked as Best reply

Posted on Sep 1, 2021 9:46 AM

My first thought:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.


If you think these are real messages from Apple:


Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Realize you can also get these messages when you have signed in on a new device or a device you have not used in a while (I got a bunch recently on an iPhone 5s I recharged).

4 replies
Question marked as Best reply

Sep 1, 2021 9:46 AM in response to ayanleye101

My first thought:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.


If you think these are real messages from Apple:


Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Realize you can also get these messages when you have signed in on a new device or a device you have not used in a while (I got a bunch recently on an iPhone 5s I recharged).

Sep 1, 2021 9:45 AM in response to ayanleye101

Who are the messages from?


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Security and your Apple ID.   *


Device and Data Access when Personal Safety is At Risk    -


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *

Apple ID message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.