unlock phone

Had a guy quit work who had an Iphone 12 Pro Max. I got his phone. I tried to get into it & it locked up. It says go to ITunes. I tried going to my Itunes but it didnt work. How can I get it unlocked & reset & upload my old phone on it?

iPhone 12 Pro Max

Posted on Sep 1, 2021 2:59 PM

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Question marked as Top-ranking reply

Posted on Sep 1, 2021 3:59 PM

asandybeach Said:

"unlock phone: No. He never owned it. It is a company phone and my boss said I could trade my company phone.. Iphone 6 for this one. The guy cleared it before he turned it in but I was messing with it and got to a point where I needed to transfer my phone and stopped. Then it went to password. I tried different ones, including the guy who quits, and it completely locked up."

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Thank you for clarifying.


A. Unlocking This:

Them have your boss (or whomever) re-enable it.  They would use this site: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. If they are the original purchaser, then it may be reenable-able :P


Then, Once Unlocked....


B. Transfer Ownership:

Once it is unlocked, have your company use this site: What to do Before you Sell, Give Away, or Trade In your iPhone, iPad, or iPod touch - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 1, 2021 3:59 PM in response to asandybeach

asandybeach Said:

"unlock phone: No. He never owned it. It is a company phone and my boss said I could trade my company phone.. Iphone 6 for this one. The guy cleared it before he turned it in but I was messing with it and got to a point where I needed to transfer my phone and stopped. Then it went to password. I tried different ones, including the guy who quits, and it completely locked up."

-------


Thank you for clarifying.


A. Unlocking This:

Them have your boss (or whomever) re-enable it.  They would use this site: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. If they are the original purchaser, then it may be reenable-able :P


Then, Once Unlocked....


B. Transfer Ownership:

Once it is unlocked, have your company use this site: What to do Before you Sell, Give Away, or Trade In your iPhone, iPad, or iPod touch - Apple Support

Sep 1, 2021 3:27 PM in response to asandybeach

asandybeach Said:

"unlock phone: Had a guy quit work who had an Iphone 12 Pro Max. I got his phone. I tried to get into it & it locked up. It says go to ITunes. I tried going to my Itunes but it didnt work. How can I get it unlocked & reset & upload my old phone on it?"

-------


Getting this Unlocked:

Does this guy still own it? If so, be honest about it, and hand it over to him. This locking is a theft deterrent, and it seems to have done its job. So, give it back to the guy, and have him get it unlocked.

Sep 1, 2021 3:45 PM in response to TheLittles

No. He never owned it. It is a company phone and my boss said I could trade my company phone.. Iphone 6 for this one. The guy cleared it before he turned it in but I was messing with it and got to a point where I needed to transfer my phone and stopped. Then it went to password. I tried different ones, including the guy who quits, and it completely locked up.

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