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My child was setup with an iCloud account. She does not have access to the iCloud email to reset the email. How do I reset her account to access the iPad. I’m her mother and can verify her questions but it keeps emailing her iCloud email we don’t have access to. Help please!
iPad Air 3 Wi-Fi
cin86 Said:
"Resetting email for child’s account: My child was setup with an iCloud account. She does not have access to the iCloud email to reset the email. How do I reset her account to access the iPad. I’m her mother and can verify her questions but it keeps emailing her iCloud email we don’t have access to. Help please!"
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Contact Apple Support:
If you need assistance with accessing her account, then contact Apple Support. Consider having your daughter aside you as you speak on the phone. Doing so, she can share her part on what has occurred.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
cin86 Said:
"Resetting email for child’s account: My child was setup with an iCloud account. She does not have access to the iCloud email to reset the email. How do I reset her account to access the iPad. I’m her mother and can verify her questions but it keeps emailing her iCloud email we don’t have access to. Help please!"
-------
Contact Apple Support:
If you need assistance with accessing her account, then contact Apple Support. Consider having your daughter aside you as you speak on the phone. Doing so, she can share her part on what has occurred.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Resetting email for child’s account
