Converting RAW images to JPG (Canon M100)
Help! My Canon M100 was set at RAW and there are no images when imported - just a grey triangle and exclamation point. What do I do to recover my photos?
iMac 21.5″, OS X 10.11
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Help! My Canon M100 was set at RAW and there are no images when imported - just a grey triangle and exclamation point. What do I do to recover my photos?
iMac 21.5″, OS X 10.11
If you are still OSX 10.11 as shown, then this is quite an old version and probably doesn't support the M100 raw files.
If so, probably your best bet is to convert them to DNG format using the free Adobe DNG converter app. Your Photos version should be able to read DNG (Though you might need to select an earlier DNG version when converting.
https://helpx.adobe.com/camera-raw/digital-negative.html
Alternatively, Canon might have provided you with raw development software with your camera, which you can use to make jpg files with.
Worst case, you could try this on line converter, or google for an alternative (search "online raw convert")
Thank you! That absolutely makes sense. I will be switching over to my newer MacBook Pro with Big Sur as the OS.
I am just awaiting a Thunderbolt adaptor for the Canon M100 to arrive and voila. Meanwhile, I have found a solution and I have
regained all 408 images. I am using a converter file that cost $3 and has been worth every penny.
Good news - thanks for letting me know.
Converting RAW images to JPG (Canon M100)