Photos not syncing or uploading RAW files to iCloud.

Old Toad,

Thanks for the answer. Yes that is something we checked when the Apple guy was on the phone. My camera (Nikon D500) is on the list of supported models.

Here is an interesting development. Today I imported RAW file to test it again. Same thing, after a few hours nothing uploaded. for grins, I edited the photo (just clicked the auto edit icon) and then immediately clicked "Edit / Undo Edit". Guess what? Yep, it synched the file with iCloud in a matter of seconds.

This definitely seems to be a bug in the interface between Photos.app and iCloud. Monday I will relay this to Apple Support. If it is a bug, I hope they can fix it quickly. I use Photos a lot for my photography. About 300-1500 photos a week.

I talked with Apple Support. Their suggestion was to leave it running all night and see what happens. Well, this morning, I had a message on Photos "2 items could not be uploaded" and it was indeed the 2 RAW files that I had imported yesterday. It seems as if RAW files can no longer be synched between Photos and iCloud. Anyone else having this issue? It is really going to cause me to have to stop using Photos and go to something like Light Room and I truly dislike Light Room. RAW files have synched with iCloud via Photos since at least Snow Leopard.

I have a ticket open with Apple engineering. It seems as if this is a wider spread problem than just the two of us. They got a log file from my photos and will be getting back (sometime, hopefully before I'm too old to enjoy photography).

I have a case number with Apple support, a fellow (Andrew) assigned to it, it has been escalated to "Engineering" but that was 3 weeks ago and not a peep from Apple. Either they have dropped the case, are working on it or they don't want to admit they have no clue. I hope they are still working on it.

Jeff

Simon,

Thanks for your response. Yes, the photos will eventually synch. However, it usually takes between 1 and 5 hours to fully synch the NEF (RAW) files to iCloud. There are days, as a wildlife and nature photographer, when I may be keeping well over 100 images. The last time I was working with Apple support on this problem, I imported 10 RAW files and allowed it to run to see how long based on a request from the Apple Support Team. After 3 days (72 hours) they still had not synched. A single image will eventually synch sometime overnight.

The last update I had from Apple Support was over 1 month ago. I'm not holding a lot of hope for a resolution.

Yes it started with Ventura for me too. It is quite annoying. I had a support ticket open and Apple went back and forth with me, sending in log files a couple images etc. Last I heard from them was about 4 weeks ago and they have not responded to any of my requests for update since then

I agree. The work around Apple Support suggested doesn't work either. They said just go to iCloud.com and upload your RAW files. Well, you cannot upload RAW files to Photos on iCloud.com only jpg files.

The workaround I found that works but is a pain and unacceptable is to do an edit (click the magic wand) and then immediately undo the edit. RAW files synch then. If I have 8-10 RAW files that is workable but as a wildlife and nature photographer, I frequently shoot 300-500 shots in a single day and if I am on location for several days, well, the math doesn't add up.

I talked with the Apple Support "adviser" again last week and he said the fix would come with a future OS update. I asked when and he said he would let me know when he heard. At this point I think we are waiting for OS 14 or later.

I really don't want to switch my catalogue to LightRoom because I like the convenience of having photos automatically synch with iCloud but that may her where I'm heading. At least if I do that I can back off of the 2TB iCloud storage.