The service for my iPhone suddenly disappeared and was asking for an update I have downloaded the update to install it it’s saying you’re not connected to an internet and I’m connected to a WiFi network why

Hi Forzajoe,

Thanks for reaching out about updating your iPhone. We can help with this. Follow the steps in this article:

If your iPhone, iPad or iPod touch won’t update

"If you can’t reach the update server or can’t verify the update

If you try to update your device, you may see one of these messages:

"Unable to Check for Update. An error occurred while checking for a software update."

"Unable to Install Update. [Software] update requires a network connection."

Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer. If the issue happens again after trying to update with multiple networks, remove the update.

Find out more about iOS and iPadOS updates."

Take care.