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Level 1

5 points

My daughter has downloaded another game and it won’t even download so can I just get a refund

How do I get a refund

iPhone XR, iOS 14

Posted on Sep 2, 2021 6:48 PM

Top-ranking reply

Community+ 2024

Level 10

413,978 points

Posted on Sep 3, 2021 3:05 AM

Avoid accidental purchases

If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

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