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Level 1

4 points

Beats headphones

Hi my Powerbeats keep turning off by themselves. I have reset them multiply times and still turns off. Sometimes they just flash and won’t turn on. Can you help me?

Posted on Sep 2, 2021 7:17 PM

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1 reply

Brian_P7

Community Specialist

Sep 3, 2021 1:29 PM in response to cayne9

Greetings cayne9,

We understand that you are having some difficulty with your Beats, and we'd like to help. Based on the troubleshooting you have already completed, Contact Apple Support for further assistance.

Take care.

Beats headphones

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