How to unblock a iPhone

Today a lady said he don’t want a iPhone no more and he said everything is on garbage take it and I took a iPhone but is lock 🔒 and it was off so I charge it and forgot to ask about the password how can I lock a iPhone

Posted on Sep 2, 2021 8:31 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2021 9:54 PM

I understand that you have an iPhone and cannot get to the Home Screen because you cannot unlock it. You do not have the passcode. You should contact that lady who gave you the iPhone to provide the passcode. If, for any reason, the passcode cannot be retrieved then you will have to  reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.

If you are successful and are able to reset the passcode, then you will run into the Activation Lock. To remove the Activation Lock, you will need the Apple ID and Password of the previous owner. There is no bypass or reset for this one.


Axel F.

1 reply
Question marked as Top-ranking reply

Sep 2, 2021 9:54 PM in response to ErikaTorres16

I understand that you have an iPhone and cannot get to the Home Screen because you cannot unlock it. You do not have the passcode. You should contact that lady who gave you the iPhone to provide the passcode. If, for any reason, the passcode cannot be retrieved then you will have to  reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.

If you are successful and are able to reset the passcode, then you will run into the Activation Lock. To remove the Activation Lock, you will need the Apple ID and Password of the previous owner. There is no bypass or reset for this one.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to unblock a iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.