Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I find IMEI, MEID of non-cellular devices to fill Activation Lock Support fields

Hi community, I have a problem with my Ipad mini 3 (wifi only ), as you know there is no IMEI of non-cellular devices. So, how do I find IMEI, MEID of my device ( I couldn't find any guides on the internet ). I want to Request Activation Lock Support but I dunno how to fill fields without IMEI and MEID

iPad mini 3 Wi-Fi

Posted on Sep 3, 2021 2:16 AM

Reply
Question marked as Best reply

Posted on Sep 3, 2021 2:47 AM

In addressing your broader problem of an Activation Lock, here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


5 replies
Question marked as Best reply

Sep 3, 2021 2:47 AM in response to Muzaffarbek1

In addressing your broader problem of an Activation Lock, here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


Sep 3, 2021 5:11 AM in response to Muzaffarbek1

The numbers you are trying to find are only for devices that support a cellular data service and have a cellular SIM card installed.

No WiFi ONLY device.has this information.


If this device is activation locked and used to be someone else's device and/or a device that was purchase`used, secondhand from another source, from a previous owner/user, then that user is THE ONLY one that can remove the lock.


If this previous owner/user is unknown, then this is a dead, useless device to you that you will never, ever get to work for you.

No one here can help. Apple WILL NOT help you.

Apple does NOT get involved with used, secondhand, third party sold devices.


Activation Lock is an anti-theft, personal data protection feature that cannot be circumvented without tge help of the device’s previous owner.


If this is your situation, then there is nothing to be done, except properly recycle this iPad in a responsible manner.



Sorry.

How do I find IMEI, MEID of non-cellular devices to fill Activation Lock Support fields

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.