Problem removing tray, won’t pop out.
I have an 11 Pro, and am trying to remove the SIM card. I have the Apple tool, just can’t get the tray to open. I’m putting the tool in straight, like others had said. Help!
User profile for user:
Soosie_J215
User level:
Community Specialist
Hi there pblask.
Welcome to Apple Support Communities. We understand you need help with removing your SIM card and haven't been able to get the tray open.
There are visuals in our guide here to help with opening the SIM tray:
Remove or switch the SIM card in your iPhone or iPad
If it seems the tray is stuck, or difficult to pull out, you may need to visit a service location to have a technician take a look with you. Here's how to locate one:
All the best.