where is my phone replacement?
I submitted a claim on Sept. 2nd and it still pending. I depend on my phone for personal and work. why is it taking too long to process. what kind of apple care is this!
case number: 101477398947
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You should contact Apple Care or Apple support using the "get support" link above. This is just a user forum. But, the claim was only submitted yesterday, I'd give it a few days.