not receiving cc'ed email in my icloud email or in junk

Just recently I have not been receiving email into my icloud email when the sender cc to me.


Any thoughts?

MacBook Air 13″, macOS 11.5

Posted on Sep 4, 2021 3:44 AM

Reply
3 replies

Sep 5, 2021 6:14 AM in response to joannafromhenley on thames

Hi joanna,


Thanks for reaching out about not receiving email in iCloud. We can help with this. Do you receive emails when you are the primary recipient? Are you able to send emails successfully? Does this happen with everyone who CC's you or only one contact?


Try using the steps in this article: If you can’t send or receive email on your Mac




Take care.

Sep 5, 2021 6:37 AM in response to joannafromhenley on thames

As per the article Address emails in Mail on Mac - Apple Support

Some mail servers won’t send a message if even just one address is incorrect. Try to remove or correct invalid addresses, then send the message again.

Avoid using the wrong email addresses in Mail on Mac - Apple Support

The above articles are for senders , if you have create filters or blocked them then mails will not be received Filter emails in Mail on Mac - Apple Support

Use rules to manage emails you receive in Mail on Mac - Apple Support

Set up rules to filter email in Mail on iCloud.com - Apple Support

Block senders in Mail on Mac - Apple Support

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not receiving cc'ed email in my icloud email or in junk

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