Han473 wrote:
when I click record a video on photo booth the camera stops working and doesn't record I general but it works when I take a picture on the application. my macbook pro is brand new as well
Alternatively— what happens when you use the Screenshot.app Shift Command 5 ...(?)
Take screenshots or screen recordings on Mac - Apple Support
or the QuickTime Player.app
Record a movie in QuickTime Player on Mac - Apple Support
You can trouble shoot further—
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus