I tried resetting network settings to try and update my iPhone but that won’t work either

The new 14.7.1 update won’t work on my phone and I don’t have iTunes it’s getting frustrating. Help! I’ve tried resetting my network settings several times as well as deleting the update to try again.

iPhone 7, iOS 14

Posted on Sep 4, 2021 11:31 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2021 9:58 AM

Hello ebiye,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with updating your iOS over Wi-Fi. This article has great steps for troubleshooting issues with updating over Wi-Fi: If your iPhone, iPad or iPod touch won’t update


If after taking those steps you're still having trouble updating, we recommend updating through your computer as described here: Update your iPhone, iPad, or iPod touch


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 5, 2021 9:58 AM in response to ebiye

Hello ebiye,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with updating your iOS over Wi-Fi. This article has great steps for troubleshooting issues with updating over Wi-Fi: If your iPhone, iPad or iPod touch won’t update


If after taking those steps you're still having trouble updating, we recommend updating through your computer as described here: Update your iPhone, iPad, or iPod touch


We hope this helps.


Cheers!

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I tried resetting network settings to try and update my iPhone but that won’t work either

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