Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Instagram app

I downloaded the Instagram app. When I try to open it, it flashes and goes back to the home screen. The icon for IG isn’t the typical but a white square with lines. I’ve deleted the white square and tried downloading again but the App Store says I’ve already downloaded the app and wants me to ‘open’.


I’ve restarted my phone, hard reset, I have sufficient memory, & updated iOS.


I’m not sure what else to try.

Posted on Sep 4, 2021 6:59 PM

Reply
Question marked as Best reply

Posted on Sep 4, 2021 9:42 PM

Since this seems to be the App Store not (re)downloading the app properly, you’re left to check your App Store login and payment method, and then check with Apple, per:

If you can’t download or update apps on your iPhone or iPad - Apple Support


6 replies

Instagram app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.