iPhone 12 Pro esim failure

I have had an e-sim from AT&T and have had sim failure messages on three consecutive iPhones. Network reset only works temporarily to get the e-sim working again but usually only for a few minutes. Carrier settings are updated. When I turn of I can use my second physical sim. When I turn back on the AT&T e-sim line both sims will stop working.

iPhone 12 Pro, iOS 14

Posted on Sep 4, 2021 11:05 PM

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Sep 5, 2021 5:16 PM in response to Petroid17

Hello, Petroid17! Thanks for reaching out to Apple Support Communities. 


We've reviewed your question and it looks like you are running into an issue with the eSIM on your iPhone. It's understandable that you'd want this resolved, so allow us to assist with that. Please start by taking a look here: If Dual SIM with an eSIM isn't working on your iPhone.


If you have follow-up questions, please let us know. We're here for you. Have a fantastic day!

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iPhone 12 Pro esim failure

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