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Level 1

4 points

Problem with payment

I have the problem with payment . My sister had been paying for my ICloud , but now her credit card is blocked. When I tried to change of delete the method of paying and add my credit card, it says that I can’t do it because there is an active subscription, requiring at least one payment method. What I need to do to eliminate this problem ?

iPhone XS Max, iOS 14

Posted on Sep 5, 2021 1:24 AM

Best reply

Eric Root

Level 10

684,219 points

Posted on Sep 5, 2021 10:32 AM

If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.

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Problem with payment

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