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Hello I have apple care but I have used it more than 2 times and for some reason any iPhone charger I use my phone will not charge correctly

My iPhone 11 will not charge. And I have used Apple care on it more than a couple times and they said I can’t do nothing unless I buy a new one so I’m not sure why I even bought apple care. But any charger I use it will not charge.

iPhone 11, iOS 14

Posted on Sep 5, 2021 6:16 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2021 6:22 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge - Apple Support, it might be an internal hardware problem.

Only Apple Technicians (at an Apple Store or Authorized Service Provider) can investigate about that.


As far as Apple Care Plus Protection Plan, your coverage is just for 2 accidental events per year.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 5, 2021 6:22 AM in response to Hani0131

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge - Apple Support, it might be an internal hardware problem.

Only Apple Technicians (at an Apple Store or Authorized Service Provider) can investigate about that.


As far as Apple Care Plus Protection Plan, your coverage is just for 2 accidental events per year.

Regards

Giulio

Hello I have apple care but I have used it more than 2 times and for some reason any iPhone charger I use my phone will not charge correctly

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