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I am trying to change my Apple ID password. Depite having 12 letters, numbers, upper- and lower case letters and special characters, it says "too weak". I also tried random combinations of characters (including upper/lower case, numbers, special characters), and it it still says too weak. I am certain these passwords are not too weak. In any case, the button to change the password is greyed out.
MacBook Pro 13″, macOS 11.5
I have a Macbook Pro 13', not an iOS device. The instructions you sent only work for iOS, I think.
Just an update: I tried to change my password again. Now the button is not initially greyed out. When I enter the new chosen password it is rated as "strong", but then, when press continue, it says "This password is not secure. Try a different password. Avoid passwords that are easy to guess or used with other websites. ". i have not used this password on any other website, so this statement seems wrong.
I have a Macbook Pro 13', not an iOS device. The instructions you sent only work for iOS, I think.
Just an update: I tried to change my password again. Now the button is not initially greyed out. When I enter the new chosen password it is rated as "strong", but then, when press continue, it says "This password is not secure. Try a different password. Avoid passwords that are easy to guess or used with other websites. ". i have not used this password on any other website, so this statement seems wrong.
Hello philip421,
Welcome to Apple Support Communities!
If we understand your post correctly, the button to change your Apple ID password is greyed out. We'd like to help!
Let's check your restrictions to ensure there isn't one that is enabled that is preventing you from changing your Apple ID password.
Use parental controls on your child's iPhone, iPad, and iPod touch
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
Hey there philip421,
Try resetting the password using a Private Browsing page in Safari: Use Private Browsing in Safari on Mac
If the issue persists, clear the history and cookies in Safari and then try resetting your password again.
Clear your browsing history in Safari on Mac
Thanks!
Thanks. This worked!
Cannot change password
