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Can't change Apple ID password

Every time I try to change Apple ID password I get this message: "Your password cannot include your name, phone number, or part of your email address." Although it doesn't include anything mentioned. I tried several passwords, and I tried using my MacBook and iPhone, I tried signing out too. but nothing works.

iPhone 13

Posted on Mar 28, 2023 5:10 PM

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Question marked as Top-ranking reply

Posted on Mar 28, 2023 7:57 PM

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



2 replies
Question marked as Top-ranking reply

Mar 28, 2023 7:57 PM in response to Appleuser2792

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



Can't change Apple ID password

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