I am notified a need to change my password on Apple-ID. I enter a new passord on my Mac, however it tells me "Continue on one of your devices On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID." I start my iPhone and iPad and have no idea what to do?! And the new password is not saved...
MacBook Pro 14″, macOS 14.1
The "Continue on one of your devices" message is likely part of the implementation of the Passkey feature for iOS, iPad 16 and Ventura. It is currently only supported by certain web sites and apps, including the Safari app. The site or app is making a call to your trusted device(s) for you to authenticate from the device itself (using Face ID or Touch ID). Tap Settings, then your name at the top and it should prompt you for Face ID or Touch ID, then approve the action on the other device. Using passkeys is described in this support article —> Use passkeys to sign in to apps and websites on iPhone - Apple Support
If you are still having problems with this feature when using Safari then an alternative solution is to not use Safari for what it is you are trying to do. Use a different browser that does not have this feature in it. See this August 17, 2023 post by Community Specialist Chris_V89 at https://discussions.apple.com/thread/255070052?answerId=259434203022#259434203022
"does this issue occur […] at the Apple ID website in Safari? If so, to help with troubleshooting the issue further, try testing the issue in another web browser, if possible."
Related discussions:
every time I tried to create an app-speci… - Apple Community
- "Someone in another post said to use a different browser (not Safari or whichever one you normally use). That worked for me."
- "Don't use Safari or Chrome. I got it to work using Firefox on my Mac."
- "the Chrome browser works for me."
https://discussions.apple.com/thread/255042597
- So I ended up getting on the phone with Apple about this… turns out it was an issue with Safari. As soon as I tried to create a new app-specific password in Chrome, it worked perfectly.
How do you create an app specific passwor… - Apple Community
Using Chrome did the trick for me.
Can't create app specific password - Apple Community
Wow-using chrome worked
https://discussions.apple.com/thread/255075312
I used my Mac, used Brave as my browser, and the process worked like a charm
Can't Change Recovery Email Address - Apple Community
- “Very similar resolution as well.”
- “As soon as I switched to Firefox it all worked perfectly”
The "Continue on one of your devices" message is likely part of the implementation of the Passkey feature for iOS, iPad 16 and Ventura. It is currently only supported by certain web sites and apps, including the Safari app. The site or app is making a call to your trusted device(s) for you to authenticate from the device itself (using Face ID or Touch ID). Tap Settings, then your name at the top and it should prompt you for Face ID or Touch ID, then approve the action on the other device. Using passkeys is described in this support article —> Use passkeys to sign in to apps and websites on iPhone - Apple Support
If you are still having problems with this feature when using Safari then an alternative solution is to not use Safari for what it is you are trying to do. Use a different browser that does not have this feature in it. See this August 17, 2023 post by Community Specialist Chris_V89 at https://discussions.apple.com/thread/255070052?answerId=259434203022#259434203022
"does this issue occur […] at the Apple ID website in Safari? If so, to help with troubleshooting the issue further, try testing the issue in another web browser, if possible."
Related discussions:
every time I tried to create an app-speci… - Apple Community
- "Someone in another post said to use a different browser (not Safari or whichever one you normally use). That worked for me."
- "Don't use Safari or Chrome. I got it to work using Firefox on my Mac."
- "the Chrome browser works for me."
https://discussions.apple.com/thread/255042597
- So I ended up getting on the phone with Apple about this… turns out it was an issue with Safari. As soon as I tried to create a new app-specific password in Chrome, it worked perfectly.
How do you create an app specific passwor… - Apple Community
Using Chrome did the trick for me.
Can't create app specific password - Apple Community
Wow-using chrome worked
https://discussions.apple.com/thread/255075312
I used my Mac, used Brave as my browser, and the process worked like a charm
Can't Change Recovery Email Address - Apple Community
- “Very similar resolution as well.”
- “As soon as I switched to Firefox it all worked perfectly”
I m guessing you should be receiving a message on your phone asking you to confirm the password change. Sorry, I use an older system configuration.
Change your Apple ID password - Apple Support
maybe:
Refer to this page for Apple Support features ➞ Contact - Official Apple Support
If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support
I'm trying to change my password for Apple ID, so it's not a site on the web.
I'm sorry but I still don't understand what to do.
How do I change Apple ID password?
