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Complaint of a malfunction

Please I got a new iPhone 12 pro Max and some of the microphone isn't active, I can do video and get sounds back but when I do WhatsApp calls and voice notes I am not heard at all and my voice recording doesn't give any sound too

iPhone 12 Pro Max, iOS 14

Posted on Sep 6, 2021 1:40 AM

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Question marked as Best reply

Posted on Sep 6, 2021 1:46 AM

Start here:--> If the microphones on your iPhone aren't working - Apple Support

If the issue persists, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

3 replies
Question marked as Best reply

Sep 6, 2021 1:46 AM in response to victory256

Start here:--> If the microphones on your iPhone aren't working - Apple Support

If the issue persists, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

Complaint of a malfunction

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