iPhone XR Camera Stabilisation Issue

After over an hour with support who couldn’t tell me I managed to get them to put me through to my nearest store (pre-booked appointments only due to Covid), and confirmed no repair swap the phone for a new or refurbed unit at a cost of £376. Outrageous for something that a non Apple repair shop charges £100 for.

I guess this phone will be thrown in a draw for emergency backup then, as Apple only offer £60 trade in with a faulty camera!

Yes I am fully aware of that, hence my question was how much does it cost to have the camera replace in an out of warranty iPhone XR by Apple.

i don’t really care if it is 1 in 1m or 1 in 100 that have this issue. Does anyone know what Apple charge to replace the camera in an iPhone XR…..**** this is hard work

Harsh, not asking anyone to justify anything. I just asked a question re repair price and then passed on the info I got with a little moan about the policy. People do seem a little uppity here?

But what I’d expect is for Apple to replace the camera unit as it is replaceable, and not force you to buy a whole replacement phone just because 1 small part has gone wrong after 2 years. And will then sell my then repaired phone for £376 to the next person. As I stated in my OP I am upgrading to the 13 when it’s out in a couple of weeks, so little point going down either of the routes open to me, backstreet repair or buy a new phone for £376 to get £200 trade in on that phone in 2 weeks…and is now making me consider an alternative phone now. Apple products used to last for years, but now they are almost throw away every 2 years because they won’t fix the fixable, something that the UK government and EU are actively trying to stop manufacturers from doing.

It’s the equivalent of having to buy another Lambretta because the slide in your phbh30 has worn out and it’s now running too rich.

I’m more of a TV200 man btw, and I suspect it was having the phone attached to the handle bars with a Quadlock that caused the stabiliser to break!

My iPhone 7 camera survived this set up for the 2 years I had it, even though the battery wouldn’t last anything more than a short journey when used as a Sat Nav, but I had used the XR a few times without issue previously (have proper sat nav set up on my Series 2) so was surprised when it happened.

Lessen learned

“High-power or high-volume motorcycle engines generate intense high-amplitude vibrations, which are transmitted through the chassis and handlebars. It is not recommended to attach your iPhone to motorcycles with high-power or high-volume engines due to the amplitude of the vibration in certain frequency ranges that they generate.”

It’s a Lambretta, doubt it fits into the high-power or high-volume categories 😂

Yes Lambrettas vibrate, if you are getting numb hands after a short ride then you might want to check your crank is balanced or invest in some new silent blocks?

The article suggests the issue is related to the vibration frequency of higher capacity engines, but I would say any vibration will be an issue. Reports on cycling forums of phone’s OIS systems breaking when cycling off tarmac. It is clearly a very fragile component.so I will be avoiding mounting any phone that has OIS without some form of vibration dampener installed.

No replies…nobody has had this fix and nobody from Apple can advise re price?