📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Read Status of messages not synching to iMac

Read Status of messages not synching to iMac- I have read an old thread- no one seems to be able to solve this. Has anyone found a solution? I have spent hours multiple times with Apple Support and they can't solve

iMac, OS X 10.11

Posted on Sep 6, 2021 2:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2021 3:20 PM

Have no problems there.


Try the following: boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files



3 replies
Question marked as Top-ranking reply

Sep 6, 2021 3:20 PM in response to Amykv199

Have no problems there.


Try the following: boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files



Read Status of messages not synching to iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.