Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I play iTunes movie on my Windows 10?

I tried pretty much everything I could find. I at first expected itunes to be able to cast to TV via chromecast, so I foolishly rented a movie. After finding out I can't cast anything to the TV that won't cost more than $40, I just got the iTunes app on my Windows 10 and signed into my apple ID. After 1 hr 30 minute download, the movie will have the audio, but only shows a glitchy grey-ish screen.


I've tried to change the definition to Standard Definition, and messed with the quality, but nothing changes. I've even performed a hard reset of my gpus, both of which are up-to-date. I restarted my computer and even went as far as to re-download the movie which took another 1 hr 30 minutes. My download speed is horrendous, ik, but I just want a fix for this weird glitch. Not to mention I have tried converting to mp4, and I have used different media players, which just show screenshots of the movie instead of the grey pixelated screen from itunes player. It seems nobody has reported anything like this, because when I look it up, they describe just a grey screen or a green screen. Mine is a lot more colorful, and I could not find a solution to this. My laptop runs quite fast, and I keep it in good shape, so it's not my laptop being slow either.


As a college student, $4 rental is expensive to me. I just wanted to have a movie I could watch with my mom since I am visiting for labor day weekend. Any help at all would be appreciated so I can know for next time.

Windows, Windows 10

Posted on Sep 6, 2021 3:40 PM

Reply

Similar questions

1 reply

Sep 7, 2021 9:52 AM in response to EvaGerrish

Hello EvaGerrish,


Thank you for posting in the Apple Support Communities. We’re happy to provide you with our recommendations on how to proceed.


First, be sure you're taking the steps below to play movies in iTunes. We also think the steps in the section, "If you can’t see your video playing," might be helpful.

Play movies and other video in iTunes on PC


If the movie still won't play as expected, you might check to see if you can request a refund for the purchase:

Request a refund for apps or content that you bought from Apple


We hope this information is useful. Kind regards.

How do I play iTunes movie on my Windows 10?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.